Job SummaryThe server/attendant must provide friendly, efficient service of food and beverages & retail desired by guests and then collecting accurate payment.Puede obtener más detalles sobre la naturaleza de esta vacante y lo que se espera de los solicitantes leyendo la información a continuación.Overall ResponsibilitiesServe food and beverages, and/or assist in all store operations (Marketplace and MarketplaceBeach) while maintaining the highest quality service standards and hospitality for all guests. The server/attendant must maintain the work area and equipment in a clean and operational status, follow up cash handling procedures self-cashier, complying with Marriott's standards of food handling and food service at all times.JOB REQUIREMENTSBachillerato diploma or higherOr Título de un centro de enseñanza en Hostelería/Restaurante.Previous F&B and Retail experience is a plusExperience in a hotel or related field preferredEnglish is requiredExerting up to 20 kg of force occasionally and/or up to 9 kg of force frequently or constantly to lift, carry, pull, push or otherwise move objectsPoseer el "Carné de Manipulador de Alimentos".Rotate all F&B and Retail outlets (EL Med, Beach Side, La Tapería, Market Place and Market Place Beach and other future openings in F&B and Retail)Flexibility to work on different shift as am, pm, weekends and holidays.Profile of qualificationsGood communication skills, outspoken, enthusiastic, open-minded, polite, warm friendly with a natural smile, calm, professional disposition, responsible, self confident, good organisational skills, presentable appearance, team player, able to entertain, able to work under pressure, reliable, dependable, honest,



adaptable and a positive attitude which reflects the passion to create incredible vacation experienceEssential skillsHospitable and outgoing mentalityGood communication skillsService and detail orientedAccurateTools & EquipmentItems include but are not limited to: wine opener, telephone, point of sale system, calculator, carpet sweeper or vacuum, mop, coffee and espresso machines, juice machines, credit card reference checking systemsFunctions & dutiesApproach every guest and associate in a friendly, service-oriented mannerMaintain regular attendance in compliance with the Marriott standards, as required by scheduling will vary according to the needs of the hotelMaintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when workingComply at all times with the Marriott standards and regulations to encourage safe and efficient hotel operationsCheck work place assigned to you prior to opening for proper set up and cleanlinessHandle station assigned to you, do not leave the floor except with permission of your supervisorBe knowledgeable of all menu items, their garnish, contents, preparation methods and pricesBe knowledgeable off all Retail products and pricesBe prepared to answer any guest question about the menu in a direct, concise wayKnow use recordsBe aware of daily specials and '86' itemsSmile and greet guest upon arrivalSpeak to guest in a warm, friendly and courteous manner.



Use their name as often as possibleAvoid slang and hotel jargonServe guest order promptly and according to service standardsBe able to operate the point of sale equipment ( Squirrel ). No voids or deletes, reprints of checks etc. without management approvalAll food and beverage orders must be pre-rung in the Squirrel. No F&B items must be given out without a checkFollow guest order procedures as trained, write neatly and clearly on the guest check. Repeat guest order at all timesKnow proper beverage, liquor and wine serviceBuss all tables with attention to following areas:Table top dry and non stickyPick up litterAshtrays clear and clean after max. 2 butts and after each table serviceTable accompaniments reset and clean according restaurant procedureMaintain two clean side towels at all times. One should be damp for cleaning table tops and a dry towel for wiping chairs Proper bussing proceduresGlassware will not be stacked in glasswareAll silverware will be flat on tray, not dishesAll condiments are returned to their proper place in side stands or aisleAll soiled ashtrays will be replaced with clean ashtrays taken to utility, never empty the ashtray at the tableTrays to be well balancedAlways back trough doors, never kickAlways stop when someone crossed your path, be alert to everyone, welcome guest at al time.In case of guest complain use the P.L.E.A.S.E.D. process to do everything in your response procedure to ensure that the guest is delighted. xqbhyrx Understand empowerment principles to ensure guest satisfaction. Think of creative ways to say YESGather and implement all tools for running shift, e.G. pen, wine opener and lighterEnsure that all side work is done on daily basisMake us of up selling and suggestive selling techniques to increase guest satisfaction and salesResponsible for shipment/invoice verification, merchandise, pricing, stokin#J-18808-Ljbffr

📌 Server Temporary (Marbella)
🏢 Marriott Vacations
📍 Marbella