* Maintaining all Mexico based employee documentation/files.
* To assist with New Employee Orientations & assure to have complete personnel files, including the request to sign all legal documents.
* Perform HR/related activities on HRIT tools (SAP/SuccessFactors platform), primarily pertaining to the employee life cycle (from Hire to Retire).
* Assist with document audits which may include urgent requests to scan and send/upload documentation for internal/external audits or per legal/HR Business Partner requirements
* Assist with Tier One general inquiries such as policy content, basic leave questions, employee’s requirements to update documents such as life insurance and other transactional requests.
* To process the various HR transactions as per the laid guidelines/SOP
* Manage calls from employees & other HR Staff (Proficient English/verbal communication skills)
* To receive/respond to email inquiries and assigned tickets
- (Proficient writing skills)
* To perform tasks within the established turnaround time and capable of multitasking on a day to day basis
* Open for new business process changes and adaptability for new systems/technology
* Meeting with Ministry of Labor and other external agencies where necessary for submitted mandatory forms/documentation
* Other onsite responsibilities as assigned.

Job Description
Duties Include
* Maintaining all Mexico based employee documentation/files.
* To assist with New Employee Orientations & assure to have complete personnel files, including the request to sign all legal documents.
* Perform HR/related activities on HRIT tools (SAP/SuccessFactors platform), primarily pertaining to the employee life cycle (from Hire to Retire).




* Assist with document audits which may include urgent requests to scan and send/upload documentation for internal/external audits or per legal/HR Business Partner requirements
* Assist with Tier One general inquiries such as policy content, basic leave questions, employee’s requirements to update documents such as life insurance and other transactional requests.
* To process the various HR transactions as per the laid guidelines/SOP
* Manage calls from employees & other HR Staff (Proficient English/verbal communication skills)
* To receive/respond to email inquiries and assigned tickets
- (Proficient writing skills)
* To perform tasks within the established turnaround time and capable of multitasking on a day to day basis
* Open for new business process changes and adaptability for new systems/technology
* Entering/maintaining data in HCM modules
* Meeting with Ministry of Labor and other external agencies where necessary for submitted mandatory forms/documentation
* Other onsite responsibilities as assigned. Basic Qualifications
* Relevant Bachelor’s degree, or equivalent combination of education and experience
* Proficient in English and Spanish
* Preferred location in Guadalajara or Mexico City and the ability to commute and report to NTT Guadalajara or Mexico City Office
* High level of accuracy and attention to detail
* Proficient organizational skills
* Ability to work independently
* Preferred previous experience working with filing and inventories.
* Solid communication and interpersonal skills with proven experience in handling confidential information with utmost confidentiality, tact, and diplomacy Intermediate level proficiency in MS Office (Word, Excel, Outlook, PowerPoint, SharePoint) #J-18808-Ljbffr

📌 HR Operations Jr Associate (Castilla-La Mancha)
🏢 NTT DATA
📍 Castilla-La Mancha