German + Spanish Speaking Customer Service Agent Location: Madrid, SpainWork Model: On-siteLanguages: German + SpanishSalary: €22,800 gross/year + €1,200 annual SRV bonusSchedule: Shifts between 07:00–16:00, 8-hour shiftsAbout the RoleWe are looking for German and Spanish-speaking Customer Service Agents to join a customer support team in Madrid. You will provide professional assistance to customers while using your fluent German and Spanish communication skills.Your Responsibilities Provide customer support and assistanceCommunicate with customers in German and Spanish Handle customer inquiries in a professional and solution-oriented mannerEnsure a high level of customer satisfactionFollow the required processes and procedures Requirements Fluent GermanFluent SpanishStrong communication skillsCustomer-oriented and professional approachAvailability to work on-site in Madrid Flexibility to work shifts What We Offer €22,800 gross annual base salary€1,200 annual SRV bonusComprehensive trainingInitial 3-month temporary contract, with the intention to convert to a permanent contractShift-based scheduleMultiple start dates available TrainingTraining is mandatory and will take place: First 3 weeks: 09:00–15:00 Following period: 09:00–16:00 Final week: 09:00–17:00 The application process also includes a German video recording and a handwritten cover letter. #J-18808-Ljbffr

📌 German + Spanish Speaking Customer Service Agent (Madrid)
🏢 FH Collective Academy
📍 Madrid