We are looking for an experienced ServiceNow Platform Architect to support a major greenfield ServiceNow implementation for a telecommunications organisation specialising in maritime connectivity.
The successful candidate will play a key role in designing and establishing the ServiceNow platform from the ground up, ensuring a scalable architecture that supports service management, automation and complex business processes.
Key Responsibilities
- Lead the architecture and technical design of a greenfield ServiceNow implementation.
- Design and implement CMDB and CSDM frameworks to establish a robust service data foundation.
- Develop and optimise Service Management processes and workflows.
- Drive automation across the ServiceNow platform to improve operational efficiency.
- Support the design and integration of CPQ (Configure, Price, Quote) capabilities.
- Define platform architecture standards, governance and integration strategies.
- Collaborate with technical teams and business stakeholders to translate requirements into scalable ServiceNow solutions.
- Ensure the platform supports the operational requirements of a telecommunications and maritime connectivity environment.
Required Skills & Experience
- Extensive experience as a ServiceNow Platform Architect, Technical Architect or Solution Architect .