OverviewAs a Collections Specialist at PPG, you will drive timely payments and minimize bad debt by engaging with customers and resolving delinquencies.
You will work with cross-functional teams to understand root causes and strengthen internal processes.
Your multilingual skills will support interactions with a diverse customer base, while you build strong relationships with internal and external partners.
This role offers the chance to shape collections strategies in a globally focused, collaborative environment.
Compensaciones / Beneficiosin-person work Monday through Thursday
remote work on Adaptable Fridays
career growth opportunities
equal opportunity employer
ResponsabilidadesReview open accounts for collection efforts
Conduct collection calls to recover outstanding receivables
Send mail correspondences to encourage payment of overdue balances
Negotiate customer disputes and document root causes
Develop relationships with internal and external customers
Maintain accurate collection files
Identify issues causing delinquency and discuss with the Credit Manager
Review and monitor assigned accounts and collection reports




Provide timely follow-up on payment arrangements
Participate in process improvement projects and support management directives
Requisitos principalesNative in French, fluent English, good Spanish
Effective business writing and professional communication
1–2 years in collections with experience with a large customer base (preferred)
Strong communication, problem-solving and analytical skills
Accounts Receivable knowledge/experience is a plus
Detail oriented
Knowledge of bank products/payment methods including Letters of Credit, bank guarantees, direct debits, credit cards, Bill of Exchange, Drafts, RIBA, Checks
Assertive and able to negotiate with sales reps and interface with senior management
Self-starter, able to work independently
communication
problem solving
analytical thinking
customer service
Accounts Receivable knowledge
knowledge of bank products and payment methods (Letters of Credit, bank guarantees, direct debits, credit cards, Bill of Exchange, Drafts, RIBA, Checks)

📌 Credit Collection Specialist (Barcelona)
🏢 Ppg Industries
📍 Barcelona