OverviewIn this role you act as the Airbus focal point at customer facilities to oversee Spares & Repairs processes under the C3 contract.
You will drive process optimisation, manage the Customer OrderBook and performance within EF contracts, and monitor KPIs to improve organizational outcomes.
You will identify potential risks, coordinate mitigation with operations, and handle customer escalations to ensure satisfaction.
You'll work closely with Integral Logistics Network and ensure compliance in customs/export control, contributing to reliable delivery and continuous improvement.
ResponsabilidadesManage Customer OrderBook and performance for Spares and Repair within EF contracts
Monitor OD KPIs and perform deep analyses to drive performance improvements




Identify risks and implement mitigation actions with operational teams
Act as local focal point for customer escalations and prioritization to ensure satisfaction
Ensure customs/export control processes are fulfilled
Collaborate with Global Logistics Network (warehouse and transports)
Assist internal EF Materials meetings and coordinate operational issues related to the customer
Maintain awareness of compliance risks and uphold integrity across activities
Requisitos principalescustomer orientation
communication
problem solving
logistics coordination
KPI analysis and reporting
compliance and export control

📌 Material Support Site Representative For Albacete (Getafe)
🏢 Airbus Defence And Space
📍 Getafe