OverviewIn this role you drive the delivery of assigned projects within time, budget, and quality constraints, partnering with cross-functional teams to realize client objectives.
You will oversee design, planning, risk management, and stakeholder communications, while ensuring high-quality deliverables and client satisfaction.
You'll work within Omega CRM's Salesforce-focused ecosystem, contributing to large-scale CX initiatives.
This position offers visibility, leadership opportunities, and meaningful impact on client outcomes and internal improvements.
Compensaciones / BeneficiosPermanent contract
Flexible schedule
Certifications plan
Home office
Adaptable retribution
Health insurance
ResponsabilidadesSupport pre-sales tasks: solution design, estimation, planning, and assumptions
Assign and supervise team tasks and resources
Manage project progress to meet deadlines, scope, and budget
Facilitate change requests with impact assessment
Provide project progress visibility to client and CSM
Lead follow-up meetings and steering committees




Alert operations to deviations and establish risk plans
Monitor project documentation and ensure quality
Lead client demos and issue resolution
Drive customer satisfaction and account relationships
Evaluate project outcomes and identify learnings
Send customer satisfaction surveys
Identify up-sell/cross-sell opportunities
Lead retrospectives and drive internal improvements
Develop and coach the assigned team
Participate in training and supervision of team
Requisitos principales+5 years of Project Management experience leading Salesforce projects
+3 years of end-to-end CRM implementation experience
Hands-on experience with Salesforce Service Cloud and Marketing Cloud
Proven experience with Agile methodologies (SCRUM) and Jira
Professional proficiency in English (Medium-High level)
stakeholder management
leadership
clear communication
Salesforce Service Cloud
Salesforce Marketing Cloud
Agile / SCRUM

📌 Salesforce Project Manager (Barcelona)
🏢 Dentsu
📍 Barcelona