Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. Coach is part of the Tapestry portfolio – a integral house of brands powered by optimism, innovation, and inclusivity. SALES ASSOCIATE The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills, and Coach Service training. You will responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers' needs are consistently exceeded.



Understand how individual productivity impacts the store; Behave like a brand ambassador; Model sales behaviours taught in company sales training programs; Maintain high energy on the sales floor; Consistently achieve sales goals; Participate as a team member and encourage team to meet and exceed performance standards; Very good English proficiency (essential); Previous experience in a retail service environment (essential); Background in working in luxury retail (desirable); The ability to communicate effectively with customers and staff and manoeuvre the sales floor. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration.

📌 Retail Sales Associate (Madrid)
🏢 Coach
📍 Madrid