Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
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We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks.

We offer
our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other.
We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Together, our values ensure that we work together as one general team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.




You'll own the end-to-end commercial relationship for around 200 SMB merchants, protecting existing transaction margin and driving growth through consistent, systematic servicing, retention and selling. Negotiate and close contracts, addressing legal, financial, and technical concerns effectively.
Minimum Qualifications1+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
Additional Responsibilities & Preferred QualificationsWhat You'll DoBe the single point of contact for your merchants, owning commercial outcomes end to end.
What You'll Bring — Minimum Qualifications3+ years of relevant experience and a Bachelor's degree, or an equivalent combination of education and experience.
Core Capabilities We're Looking ForStructured, organised, and able to plan and segment a large customer book while keeping follow-through and service quality high.
Skilled in customer and commercial conversations — building trust, identifying needs and converting the right opportunities without losing customer focus.
Comfortable using AI, data and playbooks to make sound trade-offs and escalations at the right time when several things need attention at once.
SubsidiaryPayPalTravel Percent: 0For the majority of employees,



PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our BenefitsAt PayPal, we're committed to building an equitable and inclusive global economy. That's why

we offer
comprehensive, choice-based programs, to support all aspects of personal wellbeing–physical, emotional, and financial–delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.
Commitment to Diversity and InclusionPayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. xqysrnh We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

📌 Account Representative (Madrid)
🏢 Paypal
📍 Madrid