Rhino Entertainment
is looking for a
Player Insights Analyst
to join our CRM Team You will be responsible for analyzing customer data and campaign outcomes to enhance engagement at each stage of the customer journey. Reporting to the
Head of CRM,
you will bridge the gap between commercial insights and operational CRM by designing and implementing strategies that foster business growth and operational efficiency. You will focus heavily on data analysis to make informed decisions regarding optimal offerings, campaign budgets, and player value. By collaborating closely with internal stakeholders, the Casino team, and the Business Intelligence (BI) team, you will ensure our campaigns and game performances are fully optimized to meet regional and general audience needs.
What your role will look like:
Analyze customer data to identify trends, behaviors, and opportunities for enhancing player engagement and retention.
Predict, budget, monitor, and recap the impact of CRM activities to optimize campaign spend and effectiveness across various markets.
Build models and perform statistical analysis to make predictions and drive informed data-based decision-making.
Assess and drive insights to optimize player value, game play activity, and promotional offerings.
Collaborate with the BI and Casino teams to analyze game and provider performance across different brands and regions.
Identify engagement gaps and generate improvement strategies for CRM campaigns.
Utilize tools like SQL and Tableau to develop, automate, maintain, and optimize reports and dashboards.
Conduct database exploration in search of hidden potential
Experience in this or a similar role within the iGaming industry
2 to 3 years of work experience in commercial or business analysis,



including building visualizations and working with complex queries or large data sets
Strong understanding of operational CRM, customer segmentation, lifecycle marketing, and retention strategies
Knowledge of SQL for reporting and experience with visualization tools such as Tableau
Highly analytical mindset with the ability to interpret complex data and create actionable strategies
Degree in Marketing, Data Analytics, Business Administration, Economics, Statistics, or a related quantitative field
Excellent communication skills, both written and verbal
Strong problem-solving skills, a can-do attitude, and the ability to work efficiently under pressure
Knowledge of gamification principles and skill in applying them to boost user engagement is a plus
Working for Rhino includes plenty of perks.
What we offer:
Competitive salary based on your knowledge & experience
Quarterly performance bonus split on personal objectives and company performance
€500 Yearly Wellness & Mindfulness allowance to support an active lifestyle
Flexibility & a work-life blend through our Hybrid Working environment
Work from anywhere with our 30 days "overseas working"
Diverse, dynamic, fun environment with happy and helpful colleagues
Learning & Development opportunities to invest in your personal development
Fresh fruit,



healthy snacks & food are available at the office everyday - and of course, good tea & coffee
Free parking, table tennis, lounge area, plenty of meeting rooms and sea views at our ergonomic office
Regular social events to strengthen long lasting relationships
Enjoy a "Me Day" on your birthday
Paid time off, including extra days for special life events
AXA Private Hospital & Dental Insurance Coverage
Form an active part of our talent acquisition, with our Referral Bonus
And to top it off, a great culture
Join us at Rhino Entertainment and unleash your full potential in a vibrant and rewarding career ?
Our Story
Rhino Entertainment Group is a fast-growing online gaming operator that was founded in **. Winner of the EGR Rising Operator of the Year Award and iGaming Idol Employer of The Year Award **, the company has a multi-brand strategy and currently operates five brands: Casino Days, Buusti Kasino, Raketti, Big Boost and Lucky Spins. Rhino group is committed to providing its players with the best possible gaming experience supported by a cutting-edge gaming platform.
Our Culture
"We are a community of passionate, committed, driven and fun-loving people who are united by a shared mission to deliver world-class entertainment to our players in a vibrant and dynamic environment. Our culture identity is rooted in our curiosity, our sense of community and unwavering drive for success. We cherish each person's unique qualities and contributions, and we encourage our team members to take ownership, think creatively, find solutions and enjoy the process of achieving our goals"
DEIB
We are proud to have so many diverse backgrounds, cultures, perspectives, and ideas represented within our Rhino commun

📌 Player Insights Analyst (Málaga)
🏢 Rhino Entertainment Group
📍 Málaga