Key Responsibilities:
Provide high-quality customer support to Danish-speaking clients, handling inquiries via phone, email, and chat.
Assist customers with various banking-related queries, including account information, transactions, and online banking support.
Troubleshoot and resolve customer issues in a timely and professional manner.
Ensure compliance with bank policies, security procedures, and data protection regulations.
Maintain accurate records of customer interactions and solutions provided.
Escalate complex issues to specialized departments as needed.
Requirements:
Language Skills
: Fluent Danish speaker with B2 proficiency in English.
Experience
: Previous experience in customer support is a plus, but not required.
Skills
:
Strong communication and interpersonal skills.
Ability to work independently and as part of a team in a hybrid work environment.
Good problem-solving abilities and attention to detail.
Familiarity with basic banking processes and online banking tools is advantageous.
Benefits :
Competitive salary + benefits package (health insurance, retirement plan, etc.).
Opportunities for professional growth and development within the bank.

📌 Danish Speaking Junior Technical Customer Support In Malaga (Málaga)
🏢 Cross Border Talents
📍 Málaga