La oportunidad
Role:
Graduate Program - IT
Retail Technology
Are you passionate about technology, fashion, and luxury digital experiences? At Puig, we are looking for young talent to join our integral tech team. Start your career in an inspiring and innovative environment
Location
:
Barcelona, Spain.
Type: Full-time Internship (Graduate Program)
Mission
Are you passionate about fashion and fragrances? Do you want to be part of a dynamic team working with luxury brands worldwide? We are looking for a motivated
Graduate Program - IT
Retail Technology
at Puig group level.
The candidate will be part of the Global Retail & Digital Content Technology team whose main goal is to leverage exceptional omnichannel customer experiences by defining and providing
innovative
technologies while empowering
Tus retos
Key Responsibilities
Overall support in the management of digital solutions to support and improve efficiency of retail execution and staff management including:
Manage incidents using platforms like ServiceNow and JIRA: from ticket creation to resolution, helping users, IT teams, and development partners.
Test new features and validate data to guarantee smooth system integrations.
Participate in defining functional requirements, ensuring feasibility and user adoption.
Prepare technical documentation and training materials to ensure solution continuity.
Provide day-to-day support for digital solutions that enhance retail execution.




Collaborate with technology partners and internal stakeholders using agile methodologies.
Nos encantaría conocerte si tienes
Knowledge (Technical Skills)
Understanding of web applications, databases, and basic programming concepts.
Familiarity with cloud infrastructure.
Experience or interest in agile working methods and ticketing tools such as ServiceNow and JIRA.
Experience or interest in Retail and SAP technologies.
Soft Skills
Strong team spirit and relationship-building mindset.
Proactive, hands-on attitude.
Excellent communication and writing skills.
Education
Computer Engineering/Telecommunications University degree or equivalent experience required. Master's degree from leading engineering or business school will be a plus.
Languages
Spanish and English professional proficiency.
Core Competencies
Passion for technology, fashion, and consumer experiences. Highly organized and disciplined, with proven multi-tasking ability. Strong analytical mind with process orientation. Team and action oriented. Able to work in a fast-paced environment, with high energy, and a positive, winning attitude.
Well-organized and detail-oriented.
¿Qué te aportaremos nosotros?
Una cultura de trabajo emprendedora, creativa y acogedora
Oportunidades de aprendizaje y desarrollo
Una empresa internacional con muchas oportunidades de crecimiento profesional
Un paquete competitivo de compensación y beneficios

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