Murphydeploys AI agents for banks starting with the most straightforward business case:voice AI for debt collection.
We've built a fully-fledged platform designed to optimize recovery rates while maintaining respectful and personalized communication.Our AI-powered agents adapt instantly, engaging with debtors across channels like voice, messengers, email and SMS to maximize results while preserving trust.
We're live withSantander, Revolut, BBVAand dozens others.
We've proven the product in large-scale pilots with top-tier banks.
And now we need to move fast tosecure leadership in this $300Bn+ industry.
About the Role
We are looking for aForward Deployed Engineerto ensure that Murphy's product is correctly configured, technically robust, and fully aligned with each client's operational needs.
You will act as the product expert in client engagements, translating business requirements into structured system configurations — from data imports and exports to agent logic and communication flows — while continuously optimizing performance through iteration and analysis.
Working closely with Deployment Strategists, Product, and Engineering, you will ensure that every deployment is technically sound, clearly understood by the client, and capable of delivering measurable results.
This is not a support role.
It is a high-ownership, client-facing technical position at the intersection of product, systems, and real-world AI performance.
Responsibilities
Deliver technically robust client configurations
Ensure every deployment is technically correct, properly scoped, and aligned with agreed requirements before going live.
Own configuration quality end-to-end — no silent workarounds, no fragile setups.
Optimize agent performance through structured iteration




Continuously analyze performance metrics and improve voice agent and communication flows.
Use data to identify patterns, diagnose issues, and implement measurable improvements.
Act as the technical counterpart to clients
Participate in client meetings as the product and systems expert.
Clearly explain architecture, constraints, trade-offs, and product capabilities.
Set expectations without overpromising.
Provide structured product feedback
Identify when challenges stem from configuration vs. product gaps.
Raise structured product requests with clear context, impact, and proposed direction.
Collaborate with Product and Engineering to improve the platform.
Design scalable, reusable solutions
Ensure configurations are maintainable and scalable across clients.
Avoid one-off solutions that create downstream technical debt.
Requirements
Strong client-facing technical presence
Comfortable engaging in operational and technical discussions with clients.
Able to explain complex systems clearly and manage expectations confidently.
Deep product and systems understanding
Ability to reason end-to-end about data flows, architecture, dependencies, and system behavior.
Thinks structurally, not reactively.
Structured problem-solving mindset
Breaks down complex issues into root causes and scalable solutions.




Designs structured configurations rather than quick patches.
Analytical and performance-driven thinking
Comfortable working with KPIs, performance metrics, and iteration cycles.
Uses data to guide improvements, not intuition alone.
Product collaboration discipline
Understands when to elevate and how to raise structured product feedback.
Contributes to product evolution rather than endlessly working around limitations.
Extreme ownership of configuration quality
Holds a high bar for technical correctness and long-term maintainability.
Takes responsibility for outcomes, not just tasks.
What we offer
Salary: €**–€**+ gross/year from entry to senior levels
We aim to pay fairly and competitively based on skills, experience, and impact.
For exceptional candidates, we're open to discussing compensation outside of this range.
Stock options: Because we all buildMurphy together– you'll own a piece of what we're creating.
Impact: Be part of our startup journey from day one, playing a key role in our growth and building something meaningful from the ground up.
Learning: Continuous development through trainings, knowledge-sharing, and exposure to other top-tier startups in our ecosystem.
Healthy meals: No more boring tupperware – enjoy daily meals withNora Foods & Kombo.
We cover 50% of each order
Cobee card: Adaptable compensation fortransport and restaurants, so you can make the most of your net salary.
Ride into work:Forget traffic jams – hop on yourPanot e-bikeand cruise to the office
We cover 50% of your subscription.
Hybrid & Flexible: Our default setup is hybrid – 3 days a week at our office in Poblenou, surrounded by a thriving tech scene, and

📌 Forward Deployed Engineer (Barcelona)
🏢 Getmurphy
📍 Barcelona