Global Customer Service Excellence Leader (Barcelona)

Global Customer Service Excellence Leader (Barcelona)

06 nov
|
HARTING Technology Group
|
Barcelona

06 nov

HARTING Technology Group

Barcelona

HARTING Technology Group seeks a Senior leader to drive integral customer service excellence and end-to-end Quote-to-Cash improvements.
You will co-own CRM/DCC governance and define requirements, workflows, and configurations to harmonize processes across regions.Experience leading distributed teams, implementing SAP and Microsoft Dynamics, and delivering KPIs such as CSAT and cost-to-serve is essential.
This role demands strong change leadership and collaboration across markets.
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📌 Global Customer Service Excellence Leader (Barcelona)
🏢 HARTING Technology Group
📍 Barcelona

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