Customer Activation (Madrid)

Customer Activation (Madrid)

06 nov
|
Diageo
|
Madrid

06 nov

Diageo

Madrid

Job Description :
About us
Diageo is the world's leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose – Celebrating life, every day, everywhere – has a meaningful role in our company, for our people, our diversity, our brands, in how we perform and how we build shared value
About the role
*Over 6 months temporary contract due to a family leave*
Context & Scope:
The Iberia Beer Business Unit manages Diageo's iconic beer brands—including
Guinness
,
Guinness 0.0%
,
Hop House 13 and Kilkenny
—across
Spain, Portugal, the Canary Islands and Gibraltar
. The region operates fully through Distributor and Partner networks, requiring strong commercial leadership, exceptional influencing ability, and executional excellence.
You will be responsible for creating and delivering market-leading commercial activation, building Joint Business Plans (JBPs), and translating centrally created growth drivers into brilliant in-market execution. You will work closely with Distributors, Diageo Country Manager, and cross-functional teams to unlock growth and maintain consistency with global brand strategy.
The role also includes culture driving responsibilities, ensuring Guinness and the wider beer portfolio connect meaningfully with consumer passion points, cultural moments, and influencer networks, in partnership with Global Brand teams, the Beer Hub and Digital teams.
Reports To:
Country Manager Beer Iberia
Market Complexity:
Diverse Distributor structures and maturity levels.
Variation in legal frameworks, channel dynamics and marketing capabilities across Spain, Portugal, Canaries and Gibraltar.




Requires navigating sophisticated Partner organizations and influencing across several collaborator setups.
Purpose of the Role:
To develop brilliant Growth Plans for Iberia, drive exceptional execution of brand and channel strategies, and elevate commercial performance through strong Distributor collaboration.
Additionally, to integrate cultural relevance into brand planning where appropriate—ensuring Guinness and the beer portfolio show up credibly in moments consumers care about.
Top Accountabilities:
-Core Activation & Commercial Responsibilities
Build country-specific strategies and annual activation plans
, covering portfolio, channel, and innovation priorities.
Adapt centrally developed growth drivers (ex-ATL)
for Iberia while safeguarding integral brand consistency.
Drive executional excellence
through clear standards, critical metrics, and highly focused activation across Iberia.
Lead measurement & evaluation
to supervise performance, identify learning, and enable continuous improvement.
Support Quarterly Business Reviews
with Distributors and Country Manager to ensure performance delivery and find opportunities.
Ensure compliance and governance
of all activation in line with Diageo policies.
Influence and collaborate efficiently
with Distributor teams and internal stakeholders across Marketing, Commercial and Finance.




-Culture & Earned Advocacy Responsibilities
Support culturally relevant activation
ensuring Guinness and beer brands show up authentically in culture.
Lead and support our growth activities
: especially our sponsorship with EPL and Guinness thought out all the year.
Assist in building and maintaining influencer networks
for earned-first opportunities.
Amplify major cultural or brand tentpole moments
across Iberia for maximum reach and consistency.
Share cultural insights
to strengthen consumer relevance in commercial and activation planning.
About you
Requirements:
Over 6 years of experience in Marketing, Customer Marketing, Commercial or Innovation roles (multi-functional experience preferred).
Media / Influencers management is beneficial.
Experience in Brewery industry.
Experience working with Distributor/Partner models strongly advantageous.
Proven track record to operate independently in virtual, cross-market teams.
Proficient in English - Spanish is beneficial.
Available to travel across Iberia (approx. 8–12 trips per year depending on needs).
Functional Capabilities:
Commercial Planning:
Leads development of
12-month JBPs
rooted in brand strategy, market insight and commercial standards.
Execution & Activity Planning:
Owns cross-functional activity calendars ensuring timely, effective deployment.
Commercial Competence:
Understands value pools and uses insights to build Distributor, Customer and Diageo value.
Leadership Capabilities:
Be Authentic:
Builds trust and demonstrates integrity.
Develop the Conditions for People to Succeed:
Drives alignment, partnership and effective performance through Dist

📌 Customer Activation (Madrid)
🏢 Diageo
📍 Madrid

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