About Workato
Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato's cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit
Why join us?
Ultimately, Workato believes in fostering a
versátil, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That's why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you
Also, feel free to check out why:
Business Insider
named us an "enterprise startup to bet your career on"
Forbes' Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
We are looking for an exceptional Chief Client Architect
to join our growing team. In this role, you will be responsible to:
Executive Advisory & Flagship Account Leadership
Serve as the
primary executive technical advisor
to customer CIOs, CTOs, and senior business stakeholders
Own the
long-term customer architecture and automation strategy
, aligned to business priorities and enterprise standards
Lead executive-level discussions on platform adoption, operating models, governance maturity, and technology investment decisions
Act as the
single point of accountability
for post-sales technical strategy and architectural decisions for flagship accounts
AI, Agentic Automation & Enterprise MCP Strategy
Shape and guide customers'
AI and agentic automation journeys
, leveraging Workato's AI capabilities and ecosystem
Advise on the design and adoption of
agent-based workflows
, human-in-the-loop models, and decision automation
Partner with customer executives to define
enterprise MCP (Model Context Platform / orchestration) strategies
, including:
Context management across applications, data, and workflows
Secure orchestration of AI agents and automations
Governance, observability, and lifecycle management for AI-driven systems
Align AI and agentic initiatives with enterprise security, compliance, and risk requirements
Translate emerging AI capabilities into
practical, scalable enterprise use cases
that drive measurable business outcomes
Expansion, Value Realization & Commercial Impact
Drive
software expansion, adoption depth, and renewal confidence
through strategic advisory and roadmap alignment
Identify and shape
multi-year expansion opportunities
tied to automation, integration, and AI-driven transformation
Partner with Account Executives and Customer Success leadership on account strategy, risk mitigation, and executive alignment
Track, articulate, and executive-report
value realization outcomes
linked to Workato adoption
Strategic Consulting & Advisory Delivery
Lead high-impact professional services engagements requiring
executive-level judgment and architectural depth
Apply and evolve Workato advisory methodologies, including
GEARS
and
Embedded Product Guide
, across customer environments
Guide customers through:
Enterprise automation and integration target-state definition
Prioritization of integration, automation, and AI use cases
Advanced prototyping and accelerator-led delivery
Recipe and agent lifecycle management best practices
Advise on enterprise operating models that enable scalable automation and AI adoption
Architecture Governance & Decision Authority
Define and enforce
architecture principles, standards, and guardrails
across customer implementations
Act as escalation authority for
non-standard architectures, AI design exceptions, and complex trade-offs
Guide customers on governance models covering integration, automation, and AI agents
Ensure solutions are scalable, secure, and aligned with long-term enterprise architecture objectives
Frameworks, Thought Leadership & Enablement
📌 Chief Client Architect (Laza)
🏢 Workato
📍 Laza