Company Description
SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over
2,500 laboratories and business facilities across 115 countries
, supported
by a team of over 100,000 dedicated professionals
. With
more than 145 years of service excellence
, we combine the precision and accuracy that define Swiss companies to help organizations achieve t
he highest standards of quality, compliance and sustainability.
Our brand promise –
"when you need to be sure"
– underscores our commitment to
trust, integrity and reliability
, enabling businesses to
thrive with confidence
. We proudly deliver our
expert services
through the
SGS name
and a portfolio of
trusted specialized brands
, including
Applied Technical Services
,
Brightsight
,
Bluesign
and
Nutrasource
.
Job Description
This role sits within
Global IT Production
, reporting directly to the
Global Head of IT Production
, with end-to-end accountability for the
reliability, security, governance, and operational excellence
of the company's general Cloud and Data Center platforms.
The position leads an
Infrastructure-owned Cloud & Data Center organization
, responsible for ensuring that production platforms are
stable, resilient, compliant, and cost-efficient
, while enabling application and digital teams through standardized, automated, and well?governed infrastructure services.
This is a
senior infrastructure leadership role
, focused on
production readiness and operational discipline
. It does
not own application development or product roadmaps
,



but serves as the authoritative platform owner and senior escalation point for all Cloud and Data Center services.
Purpose of the Role
To own, operate, and continuously improve the company's
global hybrid Cloud & Data Center production platforms
, ensuring enterprise-grade service delivery across availability, performance, security, cost, and risk.
The role combines:
~70% leadership, governance, and IT Production accountability
~30% high-level technical and architectural authority
Key Responsibilities
Cloud & Data Center Production Ownership
Own global Cloud & Data Center production platforms (Azure?first, hybrid connectivity, on?prem).
Act as single point of accountability for platform stability, availability, and resilience.
Ensure SLAs, SLOs, and compliance standards are consistently met.
Strategy, Governance & Standards
Define and enforce cloud and infrastructure governance (landing zones, networks, RBAC, security, policies).
Establish production reference architectures and deployment standards.
Ensure alignment with Enterprise Architecture and Security within IT Production ownership.
Operational Excellence & SRE
Own availability, performance, capacity planning, and incident management.
Embed SRE practices (SLOs, error budgets, post?incident reviews).
Act as senior escalation authority for major production incidents.
Security, Compliance & Change
Ensure compliance with security, audit,



and regulatory requirements.
Apply Zero Trust at the infrastructure and production layer.
Enforce ITIL?based change management for production environments.
Financial Governance & FinOps
Own the global Cloud & Data Center production budget.
Lead FinOps initiatives (cost transparency, optimization, reservations, waste reduction).
Provide executive reporting on cost, efficiency, and risk.
Automation & Observability
Drive Infrastructure?as?Code and change?as?code standards.
Define CI/CD patterns for infrastructure deployments.
Own monitoring, observability, and service health reporting.
Hybrid Infrastructure & Data Centers
Define and execute data center strategy (modernization, consolidation, migrations).
Govern hybrid connectivity and network services.
Ensure DR, backup, and resilience for production platforms.
People & Vendor Leadership
Lead global Cloud & Data Center teams within IT Production.
Set clear objectives, accountability, and development paths.
Manage strategic vendors and partners, ensuring SLA/XLA performance.
Qualifications
Required
10+ years in
Infrastructure, Cloud, or Platform
environments.
5+ years leading
global or multi?regional infrastructure teams
.
Strong expertise in
Azure governance and hybrid infrastructure
.
Proven experience operating
mission?critical, highly available production environments
.
Solid background in
operational excellence, incident management, and change control
.
Ability to operate at senior leadership level under high operational pressure.
Preferred
Azure Architect (AZ?305) and/or Azure Administrator (AZ?104).

📌 Global Head Of Cloud (Madrid)
🏢 SGS
📍 Madrid