Job Title:
Fashion Support Consultant (Polish-speaking) - On-site MX02
Job Description
Experience the power of a game - changing career
Are you looking for
what's
next?
We're
a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If
you're
looking to grow and be inspired, as a
Fashion Support Consultant
in Barcelona (
On-site
),
you will be part of our team of
game-changers
who are powering the brands of the future in
fashion
.
Career growth and personal development
We'll
give you all the training,
cutting-edge
technologies, and the continuing support
you'll
need to succeed. At Concentrix,
there's
a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within
That's
why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career
you've
always envisioned.
What you will do in this role
As a
Fashion Support Consultant
on our team, you will:
- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users' demands.
- Log call details onto call management systems and provide response and resolution within SLA.
-
Maintain
service and product knowledge and
expertise
associated with applications specific to individual customers.
- Escalate potential service issues initially with Mentor.



To follow all the processes and procedures of the project.
-
U
nderstand and
comply with
administrative duties
Your qualifications
We embrace our
game-changers
with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are
.
Concentrix is a great match if you:
- Are proficient or bilingual in
Polish with an advanced level of English
- Have customer care skills – ability to listen to and understand the customers' need
- Can take ownership of, and progress calls to resolution or to escalate call to resolution
- Have Working knowledge of IT Platform, equipment, and applications such as Windows/MS Office
It will be a plus if you have:
-
Sales experience
If you feel you
don't
check every box, we encourage you to apply anyway.
We'll
do our best to match you with the right job, whether
it's
this or another role.
What's
in it for you
In this role, we offer benefits that help you support your unique lifestyle:
- Full-time
39 hours
/week permanent
contract: Monday to Friday 9:*:00
- Salary **
euros gross/year + up to *




euros gross/year in bonus
-
Good
location
in Barcelona
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project
you'll
be working on
- Career development programs, specialized courses,
Experience the best version of you
At Concentrix, we invest in our
game-changers
because we know that when our people thrive, our clients and their customers thrive.
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+
game-changers
around the globe call Concentrix their "employer of choice."
Concentrix is an equal opportunity employer
We're
proudly
united as one
team, one company, globally.
We're
committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
R*
Location:
ESP Barcelona - C/ de la Selva de Mar, 129
Language Requirements:
English, Polish (Required)
Time Type:
Full time**
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📌 Fashion Support Consultant (Málaga)
🏢 Concentrix
📍 Málaga