Customer Services Agent (Barcelona)

Customer Services Agent (Barcelona)

06 nov
|
JoB Trainingaching
|
Barcelona

06 nov

JoB Trainingaching

Barcelona

FríðindiEinkasjúkratrygging frá fyrsta degiGreidd þjálfun og fræðslaStarfsframa og hreyfanleiki innan fyrirtækisinsAfslættir á líkamsrækt, veitingastöðum og verslunumFjölþjóðlegt vinnuumhverfiHeilsuefling og starfsmannaviðburðirEnglish VersionSummaryThis Icelandic-speaking Customer Service Representative role offers remote work, structured hours, full paid training and an international work environment. Fluency in Icelandic is required along with strong communication skills and the ability to handle customer inquiries with professionalism. Experience in travel booking or customer care is helpful but not essential.

Job Description
You will assist customers with booking-related requests, provide accurate information, resolve issues, and ensure a smooth support experience. Daily communication will take place via phone, email, and chat, and you will follow established processes to record case details and provide high-quality service.




You will maintain a calm and supportive tone, even under pressure, and work effectively with teammates across a multicultural environment.
Training is provided to help you master support tools, communication techniques, and platform-specific knowledge. Relocation SupportIncludes flight reimbursement, airport pickup, accommodation or free housing consultation, assistance with legal documentation and additional guidance throughout relocation. xqysrnhBenefitsPrivate health insurance from day onePaid training and continuous coachingCareer development opportunitiesDiscount programs for gyms, restaurants and shopsInternational team environmentWellness and engagement activities#J-*-LjbffrHay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

📌 Customer Services Agent (Barcelona)
🏢 JoB Trainingaching
📍 Barcelona

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