Operations Manager con Inglés (Madrid)

Operations Manager con Inglés (Madrid)

06 nov
|
Triple Ten
|
Madrid

06 nov

Triple Ten

Madrid

is an EdTech company that designs and runs tech career learning programs for the US and Latin American markets. We've been doing it for over five years, teaching complete beginners — people with no prior tech background — through cohort-based programs built on our own platform and curriculum, developed in partnership with Nebius AI. Our team is fully remote and globally distributed, and we serve a large, active student base across both regions. Payments Operations Specialist to support the end-to-end student payment lifecycle, including payment processing, loan operations, documentation management, refund handling, and cross-functional coordination, while ensuring accuracy, efficiency, and an excellent student experience. Manage and process student payments, ensuring accuracy across payment schedules, billing records, and partner systems. Maintain and validate payment data, reconcile transactions, and monitor enrollments to ensure data integrity across systems. Advanced English communication skills, both written and spoken. Advanced Excel skills, including complex formulas (e.g. XLOOKUP, INDEX/MATCH), data validation, reporting,



and working with large datasets. Experience working with operational systems such as billing platforms, CRM tools, help desk systems, or data management tools. Strong analytical and problem-solving skills, with the ability to investigate issues, identify root causes, and make data-driven decisions. Excellent attention to detail and a high level of accuracy when working with financial, operational, and student-related data. Ability to manage multiple priorities simultaneously while maintaining strong organization and time-management skills. Experience using collaboration and documentation tools such as Slack, Notion, or similar platforms. Strong interpersonal and stakeholder management skills, with the ability to collaborate effectively across different teams and functions. Interest in technology, online education, and digital products. Full-time remote collaboration; A comfortable digital office. We use modern digital tools— Miro, Notion, Google Meet, etc.—

📌 Operations Manager con Inglés (Madrid)
🏢 Triple Ten
📍 Madrid

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