Customer Service Representative (French
- Speaking)
- On Site AM03Job DescriptionJob DescriptionExperience the power of a game-changing careerWant to be part of an innovative and growing team? We're a general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Sport Clothing industry.
We'll give you all the training, cutting?edge technologies, and the continuing support you'll need to succeed.
As a Customer Service Representative on our team, you will:Handle incoming customers contacts (via telephone, email, chat or other automated alerts)



and solve users' demandsLog call details onto call management systems and provide response and resolution within SLAMaintain service and product knowledge and expertise associated with applications specific to individual customersEnsure contractual SLA is maintainedYour qualifications We embrace our game?Concentrix is a great match if you:Are proficient or bilingual in French and advanced in EnglishHave good disposition to work in a customer service environmentHave customer care skills – ability to listen to and understand the customers' needCan take ownership of, and progress calls to resolution or to *escalate call to resolution*Don't meet every requirement? What's in it for you Full-time 39 hours/week permanent contract: Monday to Friday, 09:*:00Salary ** euros gross/year + up to 2,400 euros gross/year in bonus Opportunity to work from Barcelona Malaga or Valencia officeFull paid training on the company and the project you'll be working on Career development programs, specialized courses Experience the best version of you At Concentrix, we invest in our game?English, French (Required)Time Type:Full time#J-*-Ljbffr

📌 Customer Support Agent with French (Barcelona)
🏢 CNX
📍 Barcelona