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Our remote-first team spans across the world, helping companies hire, onboard, and manage talent internationally through smart, flexible workforce solutions. More Than a RoleWe don't just need a Junior Customer Success Manager — we need a relationship builder and strategic advisor. You'll be at the center of it all —supporting account strategy, driving proactive engagement, and influencing customer outcomes — ensuring everything you touch is data-informed, relationship-driven, and commercially aligned with our wider goals.
You'll collaborate with Sales, Operations, Legal, Finance, and Product teams, bringing everything together to ensure consistency, impact, and momentum across the board.
Where Responsibility Meets Real OpportunityAs a Junior CSM, you will:Own and support the success of a high-value client portfolioDrive structured account planning and proactive engagement, identifying risks and expansion opportunitiesManage executive-level stakeholders and complex multi-country setupsMonitor account health and metrics, ensuring long-term growth and retentionCoordinate cross-functional initiatives to resolve escalations and optimize the client experienceWhat we are looking forMinimum 1 year work experience in Customer Success, Sales or Business Development Representative rolesLanguage: Native German. English: excellent verbal and written communication abilities.
Relationship Building:



develop and maintain strong relationships with clients to enhance trust and satisfactionTime Management: capable of prioritizing tasks dynamically and efficiently to meet client needsTeam Collaboration: work effectively with cross-functional teams to enhance client satisfactionNegotiation and influencing skillsBonus Points If You BringSystem Knowledge: familiarity with CRM tools like Hubspot and SalesforceExperience in delivering product demonstrations and presentations.
We're a team of motivated, and fully distributed crew that proves "remote" doesn't mean "disconnected."If you're looking for an environment where your ideas are welcomed, your voice is heard, cross-collaboration on bold strategies thrive on collective brainpower and high-energy teamwork you'll feel right at home.
The Perks of Being HereGlobal, remote, and thriving: We're a global team of talented individuals spread across 26 countries. Whether it's a beachside office or a cosy home office, the choice is yours.
We know mental health matters, which is why

we offer
a dedicated Well-Being Day—a full day off just to recharge and relax.
With our Training & Development Allowance, you'll have all the opportunities you need to keep expanding your skills and knowledge.
Benefits vary depending on location due to local laws and regulations. If you need any accommodations during the recruitment process, just let our Recruitment Team on We're here to support you every step of the way #

📌 Junior Account Manager (Madrid)
🏢 WorkMotion
📍 Madrid