Customer Support Agent with Spanish (Madrid)

Customer Support Agent with Spanish (Madrid)

06 nov
|
Jaggaer
|
Madrid

06 nov

Jaggaer

Madrid

Todas las habilidades, cualificaciones y experiencia relevantes que necesitará un candidato seleccionado se enumeran en la siguiente descripción.
Our 1,300+ general employees are obsessed with ensuring customers get full value from our products
- ultimately enhancing and transforming their businesses.
For more information, visit We're Looking ForWe are looking for a Customer Support Representative to provide functional support to customers and suppliers using the JAGGAER platform. Your work will support a reliable customer experience and help customers make effective use of the platform.
Principal ResponsibilitiesProvide functional support to customers and suppliers using the JAGGAER platform, including first-line assistance with technical issues.




Act as a connection point between customers and internal teams such as Development, Project Management, and Professional Services.
Analyze customer and project-specific interfaces and workflows to understand issues and identify practical solutions.
Manage customer relationships and escalations with appropriate ownership and follow-through.
Professional proficiency in Spanish and English.
An attractive combination between office & home-officeAdditional benefits include meal vouchers and other employee benefits.

📌 Customer Support Agent with Spanish (Madrid)
🏢 Jaggaer
📍 Madrid

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