We're hiring an
Operations Customer Expert (Spanish Market)
to support customers of a
well-known general brand
.
You'll be their first point of contact, in Spanish, from the comfort of your home.
Why you'll like it
Paid training
(~2 weeks, in English) with full product and tools onboarding
Work with a recognized international brand
Multicultural, collaborative team
Health insurance from day one
What you'll do
Give empathetic, professional support via phone, e-mail and chat
Help customers with account management, billing and technical troubleshooting
Explain products, services and features accurately
Find the right solution quickly and keep satisfaction high
Meet quality and performance standards
What we're looking for
Full fluency in
Castilian (Spanish)
and
English (B1)
Excellent communication and interpersonal skills
Comfortable with technology and digital platforms
Empathy, adaptability and attention to detail
Comfortable in a fast-paced, team-oriented environment
Availability for
24/7 rotating shifts
(including nights, weekends and holidays)
Compensation (monthly gross,



based on 22 working days)
€1,** total gross per month
, including Christmas and holiday allowances (paid monthly) and a meal allowance (€7/day)
Or, if you choose the company apartment: €1,** total gross package per month
, including Christmas and holiday allowances, meal allowance and free accommodation (valued at €200).
Cash portion: €1,**
Training allowance: €*/day gross, paid for successfully completed training
Contract & conditions
12-month fixed term with a 1-month trial period; permanent after 2 years
40 hours/week (8h + 1h lunch break), Monday-Sunday rotation
22 days of vacation per year (proportional in the first year) + Portuguese public holidays
Accommodation option
Live in a fully furnished, company-rented apartment for at least your first 14 months, with all utilities covered.
Available only to candidates currently living more than 100 km from the workplace.
Employees only, no pets.
#J-*-Ljbffr

📌 Operations Customer Expert (Sevilla)
🏢 CB Talents
📍 Sevilla