Job TitleConsumer Sales Representative (Swedish
- speaking)
- Hybrid HS03Job DescriptionJob DescriptionExperience The Power Of a Game-changing CareerWant to be part of an innovative and growing team?
We're a integral technology and services leader that powers the brands of the future.
We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Customer Service Sales Representative in Barcelona (hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech.
Career growth and personal developmentThis is a great opportunity to experience the power of what's next and develop "friends for life" at the same time.
We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
What You Will Do In This RoleIn everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.
As a Consumer Sales Representative on our team, you will:

Key Responsibilities
Execute and achieve sales quota and targetsArticulate the HP Store value proposition and act as POC for HP customersReviewing level of client satisfaction and escalating issues when necessaryCommunicate client feedback to appropriate parties for follow up and resolutionFast and effective response and resolution of incoming customer enquiries regarding sales, procucts or additional servicesHandle and close inbound customer querries to achieve quarterly quotaOutbound activties when necessary to recover orders or convert quotes or execute targeted campaigns.




Prepare commercial and technical service proposals and ensure such proposals are technically and commercially soundAbility to ask the right questions to identify customer needsTrack, manage and report ongoing activity related to sales pipelineLogin all customer contacts in the CRM system in use at the time.
Maximize Store revenue by upselling/cross-selling to increase order value and AOVAwareness of Online Store promotions and campaigns to maximize their successEnsuring personal knowledge of the Store portfolio is maintainedMaintain good CRM hygiene and tracking by accurately tracking all events within the CRMRequirementsNative Swedish and Advanced level of EnglishStrong communication skillsKnowledge of sales techniques (up-/cross-selling, objection handling, etc)Customer Driven and motivation to work in salesAchievement and target orientedIT knowledge and technical understandingMinimum of 1 year relevant experienceStrong personal interest & curiosity in IT products and applicationsReal capability to listen to customersAbility to conduct effective qualification skills to ensure a comprehensive understanding of customer needsExceptional customer facing and customer care skillsNice to HaveKnowledge of IT solutions (cloud, managed services, cybersecurity, infrastructure, etc.).
Experience with sales engagement tools (e.
G., LinkedIn Sales Navigator, Outreach,



SalesLoWhat's In It For YouWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.
That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.
In this role,

we offer
benefits that help support your unique lifestyle:Full time 39 hours/week contract: Monday to Thursday from 9:00 to18:00 and Friday 9:00 to 17:00Salary **euros gross/year + up to * euros gross/year in bonusGreat office location in BarcelonaFriends hunting (referral) bonusFull paid training

about the company
and the project you will be working onCareer development program and specialized coursesExperience the best version of you
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
Concentrix is an equal opportunity employerWe're proudly united as one team, one company, globally.
We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.
All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
xqysrnhR*Asegúrese de leer la descripción completa a continuación y, si confía en que cumple todos los requisitos, envíe su solicitud de inmediato.
#J-***-LjbffrHay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

📌 Consumer Sales Representative (Barcelona)
🏢 Concentrix
📍 Barcelona