06 nov
|
REAL Rec Solutions
|
Madrid
06 nov
REAL Rec Solutions
Madrid
Customer Support Representative (German)Inscríbase sin demora
Se espera un gran volumen de solicitantes para el puesto que se detalla a continuación, no espere para enviar su CV.
You are fluent in German and passionate about delivering great customer service.
Join our international team as a Customer Support Advisor, working remotely from anywhere in Portugal.
You'll be the first point of contact for customers — a true brand ambassador ensuring a smooth and positive experience every time.
Your Role:You'll support customers via social media, chat, phone, and email with inquiries about subscriptions, invoicing, and technical issues.
You'll troubleshoot, find solutions, and make sure every customer feels valued and supported.
Key Responsibilities
Address customer needs with enthusiasm and professionalismTroubleshoot issues and provide accurate solutionsSupport account management and software functionalityDeliver timely,
precise responsesKeep detailed records of customer interactionsWhat
We Offer
Remote position in Portugal – work from the comfort of your home6?month contract with the possibility of extensionFull?time, rotational shifts: Monday to Sunday, 08:*:00 (Portuguese time)2 days off per week (rotational)International work environment and supportive teamSalary and
Benefits:
xqbhyrx Plus two extra salaries per year (as granted by Portuguese law)Performance bonus: up to €100 gross/month (paid during the first 12 months)Languages Required:German – C2 levelPlease note: the client's name is confidential and must not be disclosed.
If you're ready to take your career to the next level and work with a integral team from home — apply now
#J-*-Ljbffr
📌 Customer Support Representative (Madrid)
🏢 REAL Rec Solutions
📍 Madrid