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Job Title: Customer Service Representative (French
- speaking)
- On-site
- Sport Clothing Industry AM03Location: ESP Benalmádena Costa
- Plaza Solymar, C.
C. Benalmar Local 12Language

Requirements:
English, French (Required)Time Type: Full timeResponsibilitiesHandle incoming customer contacts (via telephone, email, chat or other automated alerts) and solve users' demandsLog call details onto call management systems and provide response and resolution within SLAMaintain service and product knowledge and expertise associated with applications specific to individual customersEnsure contractual SLA is maintainedQualificationsAre proficient or bilingual in French and advanced in EnglishHave good disposition to work in a customer service environmentHave customer care skills – ability to listen to and understand the customers' needCan take ownership of,



and progress calls to resolution or to escalate call to resolutionPassion for outdoor sportsWhat's In It For YouFull-time 39 hours/week, permanent contract: Monday to Friday from 9:00 to 18:00Salary 18,978 euros gross/year + up to 2,400 euros gross/year in bonusCentral office location in MalagaFull paid training on the company and the project you'll be working onCareer development programs, specialized coursesConcentrix is an equal opportunity employer.
We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.
All recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
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📌 Customer Service Representative (Málaga)
🏢 Concentrix
📍 Málaga