Mercier Consultancy MD is seeking dedicated Spanish-Speaking Customer Experts to join our team supporting a reputable Japanese multinational company in Greece. In this role, you will provide exceptional customer service to Spanish-speaking clients, addressing their inquiries and ensuring a seamless communication experience.
Key Responsibilities
Deliver professional customer support to Spanish-speaking customers via phone, email, and chat.
Assist customers with product information, order processing, technical support, and issue resolution efficiently.
Maintain accurate records of customer interactions using CRM systems.
Collaborate with various internal teams to ensure timely resolution of customer inquiries.
Keep up-to-date with company products, services, and policies to provide accurate assistance.




Provide feedback to improve customer service procedures and customer satisfaction.
Fluency in Spanish (spoken and written) is mandatory; proficiency in English is an advantage.
Previous experience in customer service, preferably in multinational or similar industry settings.
Excellent communication, problem-solving skills, and a customer-oriented mindset.
Ability to thrive in a fast-paced, multicultural working environment.
Familiarity with CRM software and digital communication platforms.
Willingness to relocate and work in Greece.
Strong organizational skills and attention to detail.

📌 Spanish-Speaking Customer Experts For A Japanese Multinational (Málaga)
🏢 Mercier Consultancy Group
📍 Málaga