ING MAD Madrid is seeking a Customer Journey Expert to join the Surfing Account squad within the Daily Banking & Savings Tribe.
You will design communication strategies to deepen MPB penetration and promote value-added services, while collaborating with Growth, Marketing, and CI.
You should have at least 5 years in an agile team as CJE, with product management experience and strong stakeholder leadership.
Fluency in Spanish and English is required, with a customer-centric mindset.
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📌 Customer Journey Lead For Growth (Madrid)
🏢 ING Hubs Türkiye
📍 Madrid
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