Hotel Booking Specialist – Events (Madrid)

Hotel Booking Specialist – Events (Madrid)

06 nov
|
Elevate Events
|
Madrid

06 nov

Elevate Events

Madrid

Barcelona, Spain | Full-time, Permanent | Start Date: December.
Elevate Events is looking for a motivated, organised, and proactiveHotel Booking Specialistto join our growing team in Barcelona.
You'll work on large scale international projects helping deliver exceptional accommodation experiences for participants worldwide.
This is an exciting opportunity to develop your expertise in hotel booking and event management, collaborate with international partners, and benefit from opportunities to travel to event destinations around the world.
About Elevate EventsElevate Events is a global Accommodation, Hospitality & Event Support Partner, providing accommodation management, venue sourcing, hospitality services, and operational support for events worldwide.

Key Responsibilities
Manage participant accommodation requests, from initial enquiry to booking confirmation.
Manage extensive rooming lists both through online digital platform and directly in Excel ( High level of Excel essential )Research hotels and accommodation options for events across international destinations.
Negotiate hotel rates, contracts, availability, and booking conditions.
Coordinate with hotels to ensure accurate bookings and consistent service standards.
Customer Service & RelationshipsHandle booking enquiries, amendments, special requests, and reminders.
Provide personalised accommodation solutions based on customer needs.
Monitor customer satisfaction and resolve booking issues or complaints efficiently both online and on siteBuild strong relationships with hotels,



suppliers, clients, and event partners.
Project Coordination & AdministrationMonitor payments and invoicing, coordinating with the finance team.
Maintain accurate records and ensure effective communication across teams.
Support accommodation, transfer logistics, and event operations across multiple events and projects.
What We're Looking ForDegree in Tourism, Hospitality, Events Management, Business, or a related field a plusFluency inEnglish,( additional languages a bonus).
Excellent organisational skills, attention to detail, and time management.
Strong communication, negotiation, and problem-solving abilities.
Available to travel to multiple international events a year.
A proactive, adaptable, and customer-focused approach.
Ability to manage multiple priorities and work effectively within a team.
Experience in hospitality, tourism, hotel reservations, accommodation management, or events.
Experience negotiating with suppliers and managing client relationships.
High level of Microsoft Office particularly Excel.
Additional languages are highly valued.

What We Offer
International exposure and travel opportunitiesthrough events and projects worldwide.
Professional development within a growing integral company.
A dynamic, supportive, and multicultural team.
The opportunity to build a long-term career in the international events and hospitality industry.
Contract:Permanent, full-timeStart Date:DecemberInterview Period:November#J-*-Ljbffr

📌 Hotel Booking Specialist – Events (Madrid)
🏢 Elevate Events
📍 Madrid

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