OneMoneyWay is a financial platform offering business accounts, payments and business cards to SMEs across Denmark, Sweden, Norway and Spain.
As our Swedish client base grows, we're looking for a Customer Support Specialist to be the first point of contact for our Swedish business clients, working from our office in Málaga's financial district.
What you'll do
Help Swedish business clients by phone, email and chat with questions about accounts, payments, cards and billing
Guide new clients through onboarding and account activation
Solve issues end-to-end and escalte complex cases to compliance, operations or IT
Follow up on pending applications and missing documents
Keep client records and case notes up to date in our CRM
Share client feedback with the team to improve our product and processes
What we're looking for
Fluent Swedish and good English, written and spoken
1+ years of experience in customer support, customer success or a similar client-facing role




A structured, solution-oriented way of working, with a strong sense of ownership
Comfortable with digital tools and learning new systems quickly
Calm, friendly and professional, including with frustrated clients
Based in Málaga or willing to relocate
Nice to have
Experience from banking, fintech, payments or B2B services
Basic understanding of Banking
Norwegian or Danish skills
What we offer
A key role in a fast-growing, multi-country fintech
Hybrid setup: 3 days in our Málaga office, 2 days from home
Modern office in Málaga's financial district with an international team
Training and onboarding into financial services
Room to grow into onboarding, customer success or sales roles
Competitive salary based on experience
#J-*-Ljbffr

📌 Swedish Costumer Support (Málaga)
🏢 OneMoneyWay
📍 Málaga