Experteer Overview In this role, you will oversee standardized change processes to minimize incidents and maximize IT service quality.
You'll work within the global Change Management team to assess requests, manage risks, and coordinate resolutions across IT functions.
The role involves facilitating technical discussions and leading weekly Change Control Board meetings to align schedules worldwide.
You'll contribute to a secure, reliable IT production environment at a leading European bank with a strong culture of transformation and inclusion.
This is a hands-on position for someone who wants to shape cross-functional change delivery at scale.
Compensaciones / Beneficios • Analyze change requests for compliance with guidelines • Identify risks and impacts to validate classifications and implementation plans • Coordinate resolution of change issues,



including scheduling and compliance • Facilitate technical discussions between IT teams about incidents and scheduling • Chair weekly Change Control Board meetings and communicate schedules globally Responsabilidades • ITIL Foundation qualification (Mandatory) • 1-3 years in Service Management or IT Production (Release, Change, or Configuration Management) • Working knowledge of Change/Release Management theory and practice • Understanding of Configuration Management theory • Fluent English (spoken and written) and working proficiency in French is valued Requisitos principales • Training programs and career plans • Internal mobility opportunities • Diversity and Inclusion Committee • Corporate volunteering program (1 Million Hours 2 Help) • Versátil compensation plan • Hybrid telecommuting model (50%)

📌 It Change Analyst (Madrid)
🏢 BNP Paribas
📍 Madrid