Job title: Data & Orchestration Specialist
Location: Barcelona, Spain
Job type: Permanent, full-time
Hybrid working
About the job
We are an innovative general healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible.
We deliver 4.3 billion healthcare solutions to people every year, thanks to the flawless planning and meticulous eye for detail of our Manufacturing & Supply teams. With your talent and ambition, we can do even more to protect people from infectious diseases and bring hope to patients and their families. As a Data & Orchestration Specialist, you'll play a pivotal role in our Global Logistics Control Tower. You will work closely with our Digital teams and the COE Analytics team to define requirements, structure the Control Tower tools, and ensure alignment with business needs. You will lead the orchestration activities, including managing personas' interactions with the Control Tower, monitoring and escalating alerts, and supporting decision-making during operations or crisis situations. Your contribution will help turn data into action and ensure timely impactful responses across our operational, tactical and strategic layers.
Main responsibilities:
Performance Management & Continuous Improvement
• Guide and prioritize effort for Digital and Analytics to support the design and evolution of KPI dashboards and performance monitoring tools
• Ensure data accuracy and integrity in Control Tower systems
• Support root cause analyses of performance deviations and coordinate resolution with business owners
• Contribute to continuous improvement initiatives by transforming data into actionable insights
• Support Logistics teams to prepare performance reviews based on data-driven insights (internally and with 3rd parties: 3PLs, LLPs)
• Monitor usage and relevance of dashboards and alerts, proposing evolutions to maintain user-centric value
• Collaborate with Digital and Analytics to support the design and evolution of KPI dashboards and performance monitoring tools
• Ensure data accuracy and integrity in Control Tower systems
• Support root cause analyses of performance deviations and coordinate resolution with business owners
• Contribute to continuous improvement initiatives by transforming data into actionable insights
• Support Logistics teams to prepare performance reviews based on data-driven insights (internally and with 3rd parties: 3PLs, LLPs)
Orchestration and Alert Management
• Orchestrate between personas and the Control Tower platform
• Manage the alert lifecycle: ensure timely triage, escalation, coordination of resolution actions and feedback loops
• Facilitate persona engagement: organize regular syncs, follow-up on alert resolution, ensure ownership and accountability
• Coordinate control tower run governance: animate control tower pulse meetings
• Collaborate with COE and Digital to align personas' needs with the technical roadmap
Stakeholder Management & Communication
• Drive cross-functional (global/local) governance meetings to capture evolving requirements
• Translate analytical outputs into business insights for non-technical audiences
• Mentor junior team members
• Co-create communication materials and dashboards with analytics teams
• Animate user communities and drive adoption through enablement (e.g. playbooks, user guides, onboarding kits)
Crisis Management & Risk Mitigation
• Coordinate alert-based crisis response, ensuring the right personas are informed and actions are tracked
• Support implementation of early warning systems in collaboration with analytics and digital
• Ensure the escalation path is respected and documented in major disruption scenarios
Innovation, Tools & Best Practices
• Keep up with trends in logistics analytics and orchestration practices
• Actively contribute to Control Tower tool evolution: propose improvements based on user feedback
• Support pilot initiatives related to new orchestration or alerting approaches
• Champion simplification and user-centric enhancements
About you
Education
• Bachelor's degree in Supply Chain Management, Business Analytics, or related field
• Master's degree or relevant certifications (e.g., APICS, CSCP) is highly preferred
• Fluency in English; additional languages are a plus
Experience
• 7+ years of experience in supply chain analytics, with at least 3 years in a senior role
• Proven track record in implementing data-driven solutions in a global supply chain environment
Technical Skills
• Proven experience designing and using data visualization tools (e.g., Power BI) and data analysis techniq
📌 Data & Orchestration Specialist (Laza)
🏢 Sanofi
📍 Laza