06 nov
|
1ES02 NorthgateArinso Granada S.L.U.
|
Granada
06 nov
1ES02 NorthgateArinso Granada S.L.U.
Granada
Position: Payroll Delivery Specialist, France Location: Spain (fully remote), hybrid working options available in Granada.
At Strada, possibility isn't just a promise – it's the foundation of everything we do.
We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.
With the support, resources, and opportunities we provide, you'll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.
Strada is a people, payroll, and technology leader simplifying international workforce management.
Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.
Learn more at
About the job
Responsible for supporting the operational teams to ensure they are skilled and knowledgeable in meeting our client(s) deadlines.
Whilst also working with management to provide the best service to our clients by delivering their functional and technical expertise support to a selection of clients
Main Responsibilities
Support Managers with client ensuring all information is accurate and provided on time
Provide support and guidance for all implementations and go lives
Provide daily functional support to the teams, to support the successful delivery of payrolls
Responsible for the maintenance of the Client Solution workbook
Responsible for the updating, maintaining and enforcing of the Defined Work Instructions (DWIs)and other process documentation
Ensure and Sign Off System Maintenance Testing
Support the review of the Statement of Works before its shared with the Client to ensure its fit for purpose
Responsible for the resolution of Technical/Functional issues escalated from the team and ensuring all system issues/defects are reported correctly and tickets are logged with the necessary details and evidence so Application Services and/or Products can investigate
Working with Operational Management, Transformation and Products to implement automation, innovation and any continuous improvement programmes
Responsible for the management of the legislation roadmap and ensuring the team are upskilled in upcoming changes and processes are updated where needed
Support Year End
Ability to recognize and deal appropriately with sensitive and confidential information
Proactively identify upsell opportunities
Support Management with the resolution of client escalations, along with lessons learnt, and upskill and develop team members
Key Criteria to monitor performance
Adherence to all Security and Compliance procedures 100% Attainment of customer SLA agreements
Adherence to quality standards
Adoption of innovation initiatives
Reduction of client escalations through knowledge transfer to both the client and payroll team
Demonstrate professionalism and act responsibly
Required experience Professional /Job Experience
Strong knowledge of the various inputs and outputs such as third party interfaces, timekeeping, tax filing/compliance,
benefits and other key areas that integrate with payroll
Ability to identify and mitigate risks
Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint
Flexibility to support a global and fast paced environment
Attention to detail, and excellent written and verbal skills
Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures
Education and Training Essential
3-4 years relevant experience administering Payroll in an HR consulting, HR Outsourcing or Corporate environment.
Experience of French payroll processes, practices and associated legislation.
Good level of French (min. B2) and a good level of English.
It would great if you have HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred Payroll certifications
Benefits
At Strada, we support your whole self - offering a range of benefits for your health, wellbeing, finances, and future.
These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.
All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role.
These may include identity, education, employment, and in some cases, criminal history verification, checks against general watchlists, credit reports, and/or drug testing.
You'll be informed of the specific checks applicable to your role and location during the recruitment process.
Our commitment to Diversity and Inclusion
Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported.
We believe that embracing differences strengthens
📌 Payroll Delivery Specialist (Granada)
🏢 1ES02 NorthgateArinso Granada S.L.U.
📍 Granada