Mercier Consultancy MD is looking for dedicated Spanish-Speaking Customer Experts to join our team supporting a leading electronics company in Greece. In this role, you will provide exceptional customer service and technical assistance to Spanish-speaking clients, ensuring their needs are met promptly and effectively.
Key Responsibilities
Respond promptly and professionally to customer inquiries from Spanish-speaking customers via phone, email, and chat.
Assist customers with product information, technical support, troubleshooting, and after-sales service.
Maintain accurate records of all customer interactions and follow-up actions in CRM systems.
Collaborate with internal teams to resolve customer issues and improve service delivery.
Stay updated on product developments, company policies, and industry trends to provide accurate information.




Provide feedback to enhance customer service processes and overall customer satisfaction.
Fluency in Spanish (spoken and written) is mandatory; proficiency in English is a plus.
Previous experience in customer service or technical support, preferably in the electronics sector.
Strong communication and problem-solving skills with a customer-centric approach.
Ability to multitask and work efficiently in a fast-paced environment.
Familiarity with CRM software and digital communication tools.
Willingness to relocate and work in Greece.
Passion for technology and delivering exceptional customer experiences.

📌 Spanish-Speaking Customer Experts For An Electronics Company (Málaga)
🏢 Mercier Consultancy Group
📍 Málaga