We’re looking for fluent Spanish speakers with a passion for customer service and technical support to join our Customer Care team in November & December in Lisbon.

You’ll be the voice of the brand across different channels, helping customers with their questions, resolving issues, and creating a positive experience with every interaction.

Please note: You must be eligible to work in Portugal and able to work in Lisbon, that's mandatory.

What You’ll Do

- Respond to customer queries through phone, email & chat online.
- Provide clear, accurate information and effective solutions.
- Manage complaints professionally and elevate complex cases when needed.
- Communicate with empathy while maintaining a professional, customer-first approach.
- Follow established quality standards and company procedures.
- Meet individual productivity and performance targets.

What You Bring

- Fluent Spanish , both written and spoken.
- Intermediate English (B1/B2) .
- Typing speed of 20+ words per minute .
- Strong communication, problem-solving, and interpersonal skills.
- A genuine customer-focused mindset.
- Ability to work efficiently in a fast-paced digital environment.

Contract & Working Conditions

- 12-month initial contract , with the possibility of renewal.
- Full-time:



40 hours per week .
- 8-hour shifts on a rotating schedule .
- Flight ticket reimbursement according to company policy.
- Comprehensive health insurance.
- Free Portuguese language classes.

Salary & Benefits

Without Company Accommodation

- Base Salary: €1,366.17/month
- Performance Bonus: Details shared during the recruitment process with the company.

With Company Accommodation

- Base Salary: €1,040.68/month
- Performance Bonus: Details shared during the recruitment process with the company.

Why Join?

- Work in a truly international and multicultural environment .
- Receive full on-boarding and professional training.
- Access career development and progression opportunities .
- Benefit from relocation assistance and support with your move.
- Enjoy a stable 12-month contract with the possibility of renewal.
- Learn Portuguese for free and make the most of your experience abroad.

Ready for Your Next Adventure?

If you’re fluent in Spanish , enjoy connecting with people, and want to build your career in an international environment, this could be the opportunity you’ve been waiting for.

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📌 Spanish Customer Care Advisor Lisbon with Relocation Support and Accommodation (Bilbao)
🏢 Cross Border Talents
📍 Bilbao