Remote Technical Services Lead – Network Incident & Reporting (Madrid)

Remote Technical Services Lead – Network Incident & Reporting (Madrid)

06 nov
|
ETHOS
|
Madrid

06 nov

ETHOS

Madrid

NTT DATA is seeking a Remote Field Service Engineer (L1) to provide professional remote technical support to clients, identify and resolve incidents, and restore services while meeting SLA commitments. You will work across cultures, maintain knowledge bases, and coordinate with vendors to ensure quick resolutions.

The role emphasizes strong diagnostic skills, customer-facing communication, and the ability to operate in a distributed, remote environment.

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📌 Remote Technical Services Lead – Network Incident & Reporting (Madrid)
🏢 ETHOS
📍 Madrid

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