We're Carts Guru, the go-to marketing automation platform for online merchants, and we're on the hunt for a Customer Success Manager who doesn't wait for things to happen—you make them happen.
If you're the kind of person who spots opportunities before others do, thrives on hitting targets, and gets genuinely excited about helping e-commerce businesses grow, we want you on our Barcelona team. Bonus points if you're as comfortable with tech as you are with building relationships.
The Role
Born in Barcelona in 2017, Carts Guru went from startup to scale-up fast. Today, we're helping e-merchants across France, Spain and beyond turn their online shops into a revenue-generating machine.
Our platform? It lets online retailers orchestrate emails, SMS, and automated funnels into campaigns that actually deliver ROI.
Why you`lo thrive in this role
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You’re a natural relationship-builder who turns client needs into tangible results.




You combine analytical thinking with empathy to deliver tailored solutions.
You’re comfortable with automation and workflows.
You know how to identify opportunities for Growth and act on them.
At the heart of client relationships, you’ll be the driving force behind our customers’ success, ensuring they receive exceptional service and obtain maximum value from our solutions. Own the end-to-end customer journey:Manage the customer relationship from onboarding handoff through activation, adoption, and renewals. Understand client needs, develop tailored strategies, and ensure long-term success. Build strong, trust-based relationships:Act as the primary point of contact for customers, fostering meaningful relationships through proactive communication and a deep understanding of their business challenges and objectives. Drive onboarding and activation:Collaborate with

📌 Account Manager (Barcelona)
🏢 Carts Guru
📍 Barcelona