Location: Mallorca, Spain.

At Roibos, we are looking for a Key Account Manager to join our Hotels team and lead our partnerships with regional hotel chains across. You will own a portfolio of established chain partners, act as their trusted advisor on B2B distribution, and grow the business we do together through stronger production, rate competitiveness, and availability.

Key Responsibilities:

- Own and develop a portfolio of regional hotel chains, acting as their primary point of contact and trusted distribution partner.
- Build an account plan for each chain, setting growth objectives and agreeing actions with the chain’s commercial, revenue and distribution teams.
- Drive production growth by improving rate competitiveness and inventory availability, and by adding new properties, openings and destinations from each chain’s portfolio.
- Negotiate commercial terms and contract renewals, including rates, conditions and promotions.
- Monitor account performance, report on key metrics and lead regular business reviews with partners.
- Work closely with the Connectivity team to ensure smooth onboarding and connection of the chains’ properties, and with the regional contracting teams to align on market priorities.
- Keep up to date with market trends and competitor activity in regional chain segment.

Requirements:

- 3+ years’ experience as a Key Account Manager, Account Manager or in a similar commercial role in the hotel or travel distribution industry.




- Solid knowledge of hotel contracting, revenue management, B2B distribution and pricing strategies.
- Experience working with hotel chains and an established network will be considered a plus.
- Strong negotiation and communication skills, with the ability to build relationships at all levels, from sales managers to commercial directors.
- Analytical mindset: comfortable working with data and KPIs to turn insights into concrete actions.
- Fluent English; additional European languages are a plus.
- Organised and proactive, able to manage multiple accounts and priorities at the same time.
- Collaborative team player who enjoys working across departments and goes the extra mile to achieve personal and team results.

Key Measures:

- Production growth of the assigned portfolio against targets.
- Rate competitiveness and availability of the assigned chains.
- Account retention and expansion, including new properties activated within existing chains.
- Achievement of company, department and individual objectives.

What we offer:

- Competitive salary and bonus structure.
- Opportunities for career development within a dynamic and growing company.
- A collaborative and innovative work environment.

If you are a results-driven commercial professional who enjoys building long-term partnerships with hotel chains and growing them, we’d love to hear from you!

📌 Key Account Manager – Regional Hotel Chains (Palma)
🏢 Roibos
📍 Palma