Job Purpose The License Verification Consultant is the primary customer-facing representative responsible for managing and guiding software license verification engagements. This role emphasizes stakeholder communication, engagement coordination, and information gathering. All technical assessments and licensing analyses are handled by specialized general teams; the Consultant ensures the engagement progresses smoothly and in line with compliance protocols.

Key Responsibilities

· Client Engagement Management

· Serve as the lead contact for customers throughout the verification process.

· Clearly explain engagement scope, objectives, timelines, and client obligations.

· Address client questions or concerns and support positive relationship management.

· Project Coordination

· Plan and facilitate kick-off and validation calls.

· Monitor timelines and ensure on-time submission of documentation and technical data.

· Coordinate internal stakeholders to align on deliverables and dependencies.

· Information Gathering

· Conduct structured client interviews to collect deployment and usage details.

· Document client-provided information for audit documentation and compliance analysis.

· Request clarifications and additional data as needed based on technical team input.

· Escalation and Communication

· Identify potential issues, delays, or non-responsiveness and escalate appropriately.





· Communicate technical follow-ups and licensing clarifications provided by internal teams.

· Ensure transparent, professional, and timely client correspondence.

· Documentation and Handover

· Draft accurate summaries of client calls and interactions.

· Ensure all information is recorded and stored according to internal compliance standards.

· Support the finalization and closure of engagements with a clear client-facing summary.

Required Skills and Experience

· 3+ years in client-facing roles within compliance, consulting, project management, or IT services.

· Proven ability to manage engagements with enterprise-level customers across various industries.

· Strong written and verbal communication skills, including stakeholder briefing and report writing.

· Excellent organizational and follow-up skills, with attention to detail.

· Fluency in English and Italian (minimum C1 / Full Professional Proficiency) is mandatory.

· Ability to manage multiple engagements in parallel while maintaining quality and deadlines.

Preferred Qualifications

· Additional language skills (e.g., Portuguesse, French, German, or others) are a significant advantage.

· Familiarity with software audits, license verification processes, or software asset management frameworks.

· Experience working with global, cross-functional teams in legal, technical, or compliance contexts.

· Understanding of enterprise IT environments, deployment models, and virtualization concepts.

📌 License Management & Compliance Consultant (Madrid)
🏢 Meta-IP Management
📍 Madrid