THE WORK: Explore new opportunities to build knowledge and support the group while engaging in problem solving discussions. This role will involve developing expertise in Customer Technical Support, fostering a collaborative environment where learning and contribution are valued. We invite you to join us in this exciting journey of growth and shared success.

Drive incident and outage management, investigation, and restoration. Monitor systems and trends to improve performance and prevent incidents. Track and facilitate acceptance of changes to production environments.

Operate information technology production services according to management protocols and service level agreements. HERE'S WHAT YOU WILL NEED: Intermediate proficiency in Customer Technical Support. A minimum of zero of experience in relevant related skills.

Bachelor's Degree in relevant field of studies.

BONUS POINTS IF YOU HAVE: Intermediate proficiency in Customer Satisfaction. Intermediate proficiency in Quality Assurance.

📌 SD Level 1 Technician 24x7 Copy 07 (Málaga)
🏢 Accenture
📍 Málaga