bsport, a wellness tech platform, seeks a Workforce Planner to manage forecasts, schedules, and support routing across a multi-language team. You will optimize capacity, ensure service levels, and automate routing to improve efficiency. You will work closely with a European team, contributing to weekend rotations, holidays and ensuring a seamless handoff at every stage. English fluency is essential; multi-language support is a plus.
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📌 Remote Care Ops & Workforce Lead — AI Routing (Barcelona)
🏢 bsport
📍 Barcelona
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