Post-Delivery Experience & Process Optimization Lead (Barcelona)

Post-Delivery Experience & Process Optimization Lead (Barcelona)

05 nov
|
Delivery Hero
|
Barcelona

05 nov

Delivery Hero

Barcelona

Glovo, part of the Delivery Hero Group, seeks a senior leader to own the post-delivery experience across multiple markets. You will drive KPIs, partner with Finance and Product, and roll out AI-driven support in collaboration with central and local teams. You will lead the post-delivery team through change and scale best practices globally. The role emphasizes data-driven decision making, cross-functional influence, and the ability to shape processes amid evolving structures.

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📌 Post-Delivery Experience & Process Optimization Lead (Barcelona)
🏢 Delivery Hero
📍 Barcelona

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