End User Computing Site IT Technician (Gijón)

End User Computing Site IT Technician (Gijón)

05 nov
|
The Chemours
|
Gijón

05 nov

The Chemours

Gijón

As we create a colorful, capable and cleaner world through chemistry, we invite you to join our team to harness the power of chemistry to shape markets, redefine industries and improve lives for billions of people around the world.

Network troubleshooting

End User Computing Specialist

Resolve incidents and service requests received through the Service Desk using remote support tools.

Provide remote and on-site technical support for users across multiple Chemours locations within the EMEA region, with key focus on local Site.

Diagnose and resolves hardware, software, network, printing, mobile device, and collaboration technology issues.

Act as a trusted advisor to employees by providing technical guidance and best-practice recommendations.

End User Support

Resolve incidents and service requests received through the Service Desk using remote support tools.

Provide remote and on-site technical support for users across multiple Chemours locations within the EMEA region, with key focus on local Site.

Diagnose and resolves hardware, software, network, printing, mobile device, and collaboration technology issues.

Act as a trusted advisor to employees by providing technical guidance and best-practice recommendations.

Asset & Lifecycle Management

Manage the complete lifecycle of IT assets, including procurement, inventory management, deployment, upgrades, repairs, returns, and end-of-life disposal.

Configure, install, and maintain laptops, desktops, mobile devices, peripherals, and associated software.

Maintain inventory of spare equipment and coordinate timely replacement of defective devices.

Ensure accurate asset tracking and compliance with company standards.

Collaborate with HR to collect IT assets for leavers

Infrastructure & Operational Support

Support local office IT infrastructure, including networks, printers, conference room technology, and connectivity services.





Assist with the maintenance and troubleshooting of local server and networking equipment where required.

Provide first-line support for Operational Technology (OT) environments and manufacturing network infrastructure in partnership with specialized teams.

Coordinate with general IT teams to resolve complex technical issues.

Site Support

SAP Site Security leader

Provide onboarding support to new joiners in the office

Support the Site with Physical security Badge system

Support Townhalls

Documentation & Process Improvement

Create, maintain, and improve technical documentation, knowledge articles, and support procedures.

Follow established ITIL-based processes, corporate policies, security requirements, and support workflows.

Identify opportunities for process improvements and operational efficiencies.

Training & Customer Engagement

Deliver end-user training on IT tools, collaboration platforms, cybersecurity awareness, and productivity solutions.

Support onboarding activities for new employees, including workstation setup and technology orientation.

Serve as a customer advocate to ensure user issues are resolved effectively and to a high level of satisfaction.

Required Qualifications

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.

3+ years of experience in IT support, field services, desktop support, or a similar technical role.

Experience supporting Microsoft Windows environments and end-user computing platforms.

Strong troubleshooting skills covering hardware, software, networking, and mobile devices.





Excellent communication and customer service skills.

Ability to prioritize multiple tasks and work both independently and within a global team environment.

Fluent in English and Spanish.

Office based role

Preferred Qualifications

Experience with Microsoft 365 services and platforms,

Microsoft Teams

SharePoint Online

Power BI

Power Automate

Experience with:

Microsoft Teams Telephony

Microsoft Endpoint Manager (Intune)

Microsoft Configuration Manager (SCCM)

Endpoint security and device management solutions

PowerShell scripting and automation

Familiarity with:

ITIL practices

Cybersecurity fundamentals

Network troubleshooting

Manufacturing and Operational Technology (OT) environments

In our pursuit to be the greatest place to work, we know that a critical element to enhancing our employee experience is to assure we’re operating with a solid foundation of trust. At Chemours, this means being transparent about how we pay our employees for the work that they do.

Pay Range (in Local Currency) $0.00 - $0.00

Chemours Level 22

Annual Bonus Target The pay range and incentives listed above is a general guideline based on the primary location of this job only and not a guarantee of total compensation. Factors considered in extending a compensation offer include (but are not limited to) responsibilities of the job, experience, knowledge, skills, and abilities, as well as internal equity, and alignment with market data. The incentive pay is dependent on business results and individual performance and subject to the terms and conditions of the specific plans.

At Chemours, you will find sustainability in our vision, our business and your future. If you want to work on the leading edge of your field and have a desire to make a difference, join Chemours and discover what it means when we say "We Are Living Chemistry."

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📌 End User Computing Site IT Technician (Gijón)
🏢 The Chemours
📍 Gijón

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