We’re looking for

fluent Spanish speakers

with a passion for customer service and technical support to join our Customer Care team in

November & December in Lisbon. You’ll be the voice of the brand across different channels, helping customers with their questions, resolving issues, and creating a positive experience with every interaction.

Please note: You must be eligible to work in Portugal and able to work in Lisbon, that's mandatory.

What You’ll Do

Respond to customer queries through phone, email & chat online.

Provide clear, accurate information and effective solutions.

Manage complaints professionally and elevate complex cases when needed.

Communicate with empathy while maintaining a professional, customer-first approach.

Follow established quality standards and company procedures.

Meet individual productivity and performance targets.

What You Bring

Fluent Spanish , both written and spoken.

Intermediate English (B1/B2) .

Typing speed of

20+ words per minute .

Strong communication, problem-solving, and interpersonal skills.

A genuine customer-focused mindset.

Ability to work efficiently in a fast-paced digital environment.

Contract & Working Conditions

12-month initial contract , with the possibility of renewal.

Full-time:





40 hours per week .

8-hour shifts on a

rotating schedule .

Flight ticket reimbursement according to company policy.

Comprehensive health insurance.

Free Portuguese language classes.

Salary & Benefits Without Company Accommodation

Base Salary:

€1,366.17/month

Performance Bonus: Details shared during the recruitment process with the company.

With Company Accommodation

Base Salary:

€1,040.68/month

Performance Bonus: Details shared during the recruitment process with the company.

Why Join?

Work in a truly

international and multicultural environment .

Receive full on-boarding and professional training.

Access

career development and progression opportunities .

Benefit from relocation assistance and support with your move.

Enjoy a stable 12-month contract with the possibility of renewal.

Learn Portuguese for free and make the most of your experience abroad.

Ready for Your Next Adventure? If you’re

fluent in Spanish , enjoy connecting with people, and want to build your career in an international environment, this could be the opportunity you’ve been waiting for.

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📌 Spanish Customer Care Advisor Lisbon with Relocation Support and Accommodation (Madrid)
🏢 Cross Border Talents
📍 Madrid