Italian Speaking Customer Service Agent For Vattenfall

About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading integral enterprises. We pride ourselves on delivering bespoke career solutions that foster professional growth while ensuring our partners achieve excellence in their service standards.

Job Overview We are currently seeking motivated professionals for the Italian Speaking Customer Service Agent For Vattenfal position in Greece. This is an exceptional opportunity to represent one of Europe's largest energy providers, offering a dynamic career path for those searching for elite Italian-speaking jobs within the prestigious energy sector.

Key Responsibilities

Provide world-class support to Italian-speaking customers regarding their energy accounts and utility billing

Manage inquiries related to energy consumption, tariff plans, and sustainable power solutions provided by Vattenfall

Act as a primary point of contact to ensure seamless service delivery within the competitive energy industry

Efficiently navigate customer databases to resolve technical and administrative issues with accuracy and empathy

Identify opportunities to provide value-added energy services and assist customers in optimizing their energy usage

Collaborate with international teams to maintain the high service standards expected in the energy utility market

Document all customer interactions clearly to maintain compliance with energy sector regulations and data privacy laws

Requirements

Native or fluent Italian (spoken and written)





Valid EU passport (mandatory)

A strong desire to relocate and build a career through high-quality jobs in Greece

Excellent communication skills with a focus on problem-solving in the energy sector

Basic computer literacy and a customer-centric mindset

Prior experience in customer support or the energy industry is considered a significant advantage

Benefits What We Offer

Competitive Monthly Salary

Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary)

Monthly Performance Bonus included

Fully Paid Relocation Package (flight, transfer, hotel)

Fully Paid Professional Training

Comprehensive Health Insurance and private medical coverage

Career development and advancement opportunities within the energy industry

And Much More..

Life in Greece Embrace the Mediterranean lifestyle when you secure one of our sought-after jobs in Greece. Known for its historical heritage, stunning coastlines, and world-class climate, Greece offers a unique environment where professional ambition meets an unparalleled quality of life. Whether you are exploring ancient ruins or enjoying a coffee in a vibrant plaza, living in Greece is an experience that enriches both your personal and professional journey.

Our comprehensive relocation package ensures your transition to your new home in Greece is smooth and stress-free. From the incredible local cuisine to the welcoming community, you will quickly discover why thousands of professionals choose Greece as their base for a successful career.

Join our team today and start your professional adventure in beautiful Greece.

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📌 Italian Speaking Customer Service Agent For Vattenfall - Work Remote In Greece (Madrid)
🏢 Mercier Consultancy MD
📍 Madrid