Your next career move starts in Barcelona.

Join our team and support customers of a well-known Spanish airline, in a city known for its architecture, culture, and Mediterranean lifestyle.

At a glance

- Location: Barcelona, Spain (on-site)
- Languages: Spanish (C1) + English (B2)
- Schedule: Full-time, 39 hours/week, rotating shifts
- Salary: €19,623.34 gross/year
- €1,000 welcome bonus
- Performance bonus: €120/month

What you'll do

- Support airline customers by phone, with a focus on a great customer experience
- Handle high call volumes
- Stay calm, empathetic, and solution-oriented when customers are in sensitive or stressful situations
- Make good decisions in real time

What we're looking for

- Fluent Spanish, C1 (spoken and written)
- English, B2 (spoken and written)
- Previous customer service experience (required)
- Proven experience handling high-volume calls
- Resilience in sensitive situations
- Strong communication, empathy, and decision-making skills
- Availability for rotating shifts

Why you'll like it

- A welcome bonus from day one
- A monthly bonus you can earn through your performance
- A job in one of Europe's most attractive cities

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📌 Customer service representative – spanish & english (Cataluña)
🏢 CB Talents
📍 Cataluña