Detalles del cliente

The organisation operates in the Retail industry around the world.

Descripción de la oferta

Business projects, local deployment and operational prevention

- Contribute to business projects (retail expansion, events, new openings and renovations) to ensure appropriate Security and OHS measures are in place from day one.
- Translate regional Security and OHS policies, procedures and technical guidelines into practical and effective local implementation, including new sites and refurbishment projects.
- Protect people, premises, products and business operations by coordinating preventive Security and OHS measures across the market.
- Plan and oversee preventive maintenance for security and safety equipment, ensuring corrective actions are implemented promptly when deficiencies or failures are identified.

Compliance, procedures and risk management

- Ensure compliance with applicable local Occupational Health and Safety legislation, local security regulations, internal policies and relevant ESG / CSRD requirements across all Iberia sites.
- Maintain, review and regularly update Security, OHS and emergency procedures to reflect regulatory changes, operational needs and lessons learned from incidents.
- Conduct regular site assessments and audits with relevant local, technical and regional stakeholders; identify risks, define mitigation measures and ensure action plans are implemented on time.
- Ensure that occupational risk assessments for all sites remain up to date, coordinating with the External Prevention Service the preventive action plan, follow-up of corrective measures, health surveillance and the organisation of medical check-ups.

Provider governance, budget and performance monitoring

- Manage the performance of Security and OHS providers, particularly guarding companies, through regular monitoring, performance reviews and contractual compliance follow-up.
- Coordinate CAE (Coordinación de Actividades Empresariales) activities with contractors, including preventive documentation, access control, coordination with Facilities, works, maintenance activities, events and new openings.
- Develop,



monitor and optimise the Iberia Security and OHS budget in collaboration with the local Finance team, ensuring resources are allocated according to risk exposure, operational needs and strategic priorities.
- Monitor, analyse and report monthly Security and OHS KPIs, providing clear visibility on risks, incidents, compliance, provider performance and action plan progress.

Training, awareness and safety culture

- Organise, oversee and document mandatory OHS training and drills, including first aid, fire safety, evacuation drills and annual assessments.
- Deliver awareness and training sessions for employees, retail teams and on-site security guards, strengthening prevention, preparedness and a shared safety culture.

Employee representation, incidents and corrective actions

- Prepare and coordinate OHS information for the Health and Safety Committee, employee representatives and relevant labour stakeholders, participating in meetings where required, responding to requests and ensuring follow-up on agreed commitments.
- Investigate security breaches, OHS incidents and near misses, coordinating prompt corrective actions and sharing lessons learned to prevent recurrence.
- Manage and investigate workplace accidents, coordinating the relevant notifications and reports, root-cause analysis, follow-up of corrective measures and legal or internal reporting of accident-rate indicators.

Crisis preparedness, audit and external relationships

- Develop and implement crisis management policies in close collaboration with local management and relevant stakeholders.
- Implement the company's Business Continuity Policy locally and coordinate regular preparedness exercises to strengthen business resilience.
- Act as the main local contact for Internal Audit visits,



regional Security & OHS reviews, regulatory inspections and external assessments.
- Build and maintain constructive relationships with external stakeholders, including local authorities, police, security consultants and inspection bodies.

Perfil adecuado

· Degree in Security, Risk Management, Occupational Health and Safety, Facilities Management or a related discipline; equivalent relevant professional experience will also be considered.

· Solid professional experience in Physical Security, OHS, loss prevention, site security, operational risk or a comparable field.

· Good knowledge of OHS legislation, risk prevention, emergency preparedness, incident management and Business Continuity.

· Familiarity with local security requirements and ability to monitor changing regulatory obligations; exposure to ESG / CSRD-related requirements.

· Experience in Iberia in a multisite retail, luxury, hospitality or client-facing environment.

· Fluency in Spanish and English.

What motivates you

- Being close to the business and making a visible contribution to the safety, wellbeing and confidence of colleagues and clients.
- Translating legal, technical and internal requirements into clear and practical solutions for operational teams.
- Combining field presence with structured risk management, provider governance and performance reporting.
- Working with a diverse network of stakeholders, including retail teams, local leadership, technical experts, authorities and external partners.
- Investigating incidents with rigor and discretion, then driving corrective actions through to completion.
- Building a strong culture of prevention and preparedness through engaging training, clear communication and regular exercises.
- Managing both day-to-day operational priorities and unexpected situations with calm, sound judgement and responsiveness.
- Travelling regularly across Iberia to understand local realities and maintain close relationships with teams.

Oferta de empleo

- Permanent contract.
- Salary around €50.000 per year plus bonus.
- Location: Madrid.

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📌 Ohs & security manager (Madrid)
🏢 Michael Page
📍 Madrid