Norwegian speaking Customer Support Agent to Malaga Descubra si esta posibilidad es adecuada para usted leyendo toda la información que sigue a continuación. We are looking for a Customer Support Agent to join our client's operations in Malaga. Start ASAP in this daytime hybrid role (mix of office and remote work).

What you'll do
* You will provide frontline support and ensure clients get the help they need, working across multiple systems and projects. Your tasks will include
* Providing technical troubleshooting and support for advanced energy storage and smart charging products.
* Responding to customer inquiries via phone, email, and chat, delivering professional, clear, and timely assistance.
* Guiding clients and installers through step-by-step solutions, explaining complex technical issues in an easy-to-understand way.
* Logging, tracking, and following up on incidents to ensure efficient resolution.
* Coordinating with internal teams and other specialists to handle complex issues.
* Supporting clients during high-demand periods and maintaining excellent customer satisfaction. Who we're looking for
* Flexible, adaptable,



and able to switch between clients and tasks efficiently.
* Self-driven, independent, and confident when handling direct client communication.
* Excellent communicator, able to adjust tone depending on the client or situation.
* Curious, proactive, and eager to take ownership of complex cases.

Working hours
& environment
* Hybrid office in Malaga – combination of in-office collaboration and remote work
* Support channels: Phone, Email, Chat
* Opportunity to work with multiple clients, systems, and technical products, gaining broad experience in customer support and incident management Why this role is exciting
* Develop your problem-solving and customer support skills across multiple industries.
* Be part of a dynamic, supportive team where initiative, curiosity, and independence are valued. xqysrnh
* Perfect for someone who enjoys variety, working with technology, and making a real impact for clients. Seniority level Entry level Employment type Full-time Industries Business Consulting and Services

📌 Norwegian speaking Customer Support Agent to Malaga (Málaga)
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