For our offices in Granollers we are currently looking for an Order Management Specialist to manage national accounts. Si desea saber un poco más sobre esta ocasión, o está considerando presentar su candidatura, por favor, lea la siguiente información del puesto. Responsibilities
* Customer service: Answer phone calls and manage requests made by customers, distributing the call to other colleagues if necessary / departments. Receive customer requests via email and take care of its management.
* Distribute requests from the common customer service Inbox to other colleagues in the department.
* Quotation Management: Receive requests and manage quotations. Follow up the acceptance of the offers whenever possible and at the request of the superior.
* Order Management: Manage customer purchase orders, create sales orders, purchase goods to central warehouse and follow-up delivery.
* Order delivery tracking, in coordination with Supply Chain & Logistics.
* Administrative management of service requests: Receive service requests and register them in the system assigning an initial date and a service technician based on availability and geographic area.
* Invoicing of services: proforma and final invoicing after verifying that the documentation and data are correct; track and receive orders for billing and issue credit notes in compliance with approval guidelines.
* Management of maintenance contracts: register contract information in the system, control intervention dates,



modify material lists during the contract term, and handle billing.
* Management of incidents that arise during each phase of the "order to cash" process until resolution.
* Travel management of technicians and colleagues. Qualifications
* Studies in Administration & Finance.
* Minimum 1‐2 years of experience in the Back‐office department (Order Manager role).
* Training, knowledge, and experience in administration.
* Experience as part of a project management team is valuable.
* Sensitive leadership personality with experience leading high‐performance production organizations.
* Spanish (Native).
* English (Advanced); Portuguese would be an asset.
* High performance and result orientation.
* Convincing personality successfully pushing for results despite facing resistance.
* Ability to communicate with all levels within the organization. Benefits
* Attractive compensation package aligned with experience and responsibilities.
* Private health insurance plan.
* Employee Assistance Program.
* Flexible

working hours
and a hybrid working model (up to two days per week remote).
* 23 days of vacation per year.
* Great work environment as part of a collaborative team.
* Continuous internal training and career development opportunities, both nationally and internationally. xqysrnh
* Opportunity to join a company recognized as a Top Employer 2026. Location Open to multiple locations.

📌 Order Management Specialist (Valladolid)
🏢 Gea Group
📍 Valladolid